1. Introduction
Wanda Tintas LTDA ("we", "our", or "us"), registered under CNPJ 45.950.207/0001-65, with its principal place of business at R. Pe. Eustáquio, 105, Carlos Prates, Belo Horizonte - MG, 30710-580, is committed to protecting your privacy and personal data.
This Privacy Policy describes how we collect, use, store, and share your personal information in compliance with Brazil's General Data Protection Law (Lei Geral de Proteção de Dados — LGPD, Law No. 13.709/2018) and other applicable regulations.
2. Data We Collect
- Identification data: full name, CPF/CNPJ, date of birth
- Contact data: email address, phone number, physical address
- Purchase data: product selections, tool and hardware specifications, order history
- Project data: project type, material requirements, and specifications (collected voluntarily for product recommendations)
- Professional data: contractor registration, company details, trade certifications for professional accounts
- Delivery data: delivery address, scheduling preferences
- Payment data: billing information processed through secure payment systems
- Fiscal data: information required for NF-e/NFC-e and tax compliance
- Navigation data: IP address, browser type, cookies, access logs
3. How We Use Your Data
- Processing hardware, tool, and supply purchases
- Providing project-specific product recommendations
- Managing professional and contractor accounts
- Coordinating delivery for bulk and heavy orders
- Managing product warranties and manufacturer support
- Processing exchanges and returns
- Processing payments and issuing invoices (NF-e/NFC-e)
- Sending new product arrivals, promotions, and project tips (with consent)
- Complying with consumer protection and product safety regulations
4. Legal Basis for Processing
- Consent provided by the data subject
- Performance of a contract or preliminary procedures related to a contract
- Compliance with legal or regulatory obligations
- Legitimate interests of the controller, provided fundamental rights are preserved
5. Data Sharing
- Tool and hardware manufacturers for warranty claims and product support
- Delivery partners for order fulfillment and heavy-item logistics
- Payment processors for secure transaction handling
- Technology service providers for system maintenance
- Tax authorities as required by fiscal regulations
- Government authorities when required by law
We do not sell, rent, or trade your personal data to third parties for marketing purposes. All data sharing is conducted in compliance with the LGPD. Professional account details including contractor certifications and trade information are treated as confidential business data.
6. Data Retention
Your personal data will be retained only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Professional account data is retained for the duration of the business relationship. Product warranty records are retained for the applicable warranty period. Transaction and fiscal data are retained as required by tax regulations. Upon expiration, your data will be securely deleted or anonymized.
7. Your Rights
Under the LGPD, you have the following rights:
- Confirmation of the existence of data processing
- Access to your personal data
- Correction of incomplete, inaccurate, or outdated data
- Anonymization, blocking, or deletion of unnecessary or excessive data
- Portability of data to another service provider
- Deletion of data processed with your consent
- Information about entities with which your data has been shared
- Information about the possibility of denying consent and its consequences
- Revocation of consent
To exercise any of these rights, please contact us using the information in Section 10.
8. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. You may configure your browser to refuse cookies; however, some features may not function properly without them.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of electronic transmission or storage is completely secure.
10. Contact Information
Wanda Tintas LTDA
CNPJ: 45.950.207/0001-65
R. Pe. Eustáquio, 105, Carlos Prates
Belo Horizonte - MG, 30710-580
Brazil
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last updated" date.